You Don't Need A Domain Name You Need Two
Wednesday, May 20, 2009


Let me explain:

A domain name is very different to a company name. Although you should have as close to your company name (or its abbreviation) as you can get, there is another audience you need to think about – the search engines. A domain name is a very good ingredient to help your site rank highly in your most important keyword or keyphrase.

So let's say your business is a restaurant called Zoe's Italian Restaurant in the Sydney CBD and the keywords most of your market are searching are: italian restaurant sydney. Having the domain name: zoesitalianrestaurantsydney.com.au might work ok for the search engines, but it is too much of a mouthful to tell your customers on the phone and much too long for your business cards.

You can point any number of domains to a website as 'aliases' of the main domain, so why not have two? In this case, register zoes.com.au or zoesitalian.com.au or zoessydney.com.au and the generic search domain: italianrestaurantsydney.com.au and if that domain is already taken, try spacing the words with hyphens: italian-restaurant-sydney.com.au. You can also try and get the .net.au domain as an alternative too.

When you set up your website (or your webmaster does), submit your search engine friendly domain to directories and search engines and give your human friendly name out in business cards, on the phone, in advertisements etc, and use it for your email.

Don't worry about your business name not coming up in searches, there is far less competition for your unique business name than for your industry, so the copy on your website should ensure it is placed highly in the results page.

If you're not sure what the best keyword phrase is for your business (the one that is searched the most), ask your webmaster, or the person who is doing your Search Engine Optimisation. That subject alone would take a whole article to cover.

Mike Barker
Internet Business Consultant
Read Mike's profile


Blog Trackbacks and Permalinks Explained
Saturday, May 16, 2009


I'm regularly asked what the Trackback and Permalink links are for underneath a blog post (such as this one!).  Well, here's an explanation and some examples:

Let's start with the "Trackback" link ... in a nutshell, a trackback is a program that will notify the blog owner whenever one of their posts has been linked to from another blog. Here's an example:

Claire writes a post on her blog about "Small Business Tax".  Matthew reads Claire's post and publishes a post on his blog that links to hers.  When Matthew publishes his post, his blog platform goes and talks to Claire's blog platform and says, "We're writing about your post over here on Matthew's blog."

Claire's blog says, "Ok, I'll post the reference."  So on the bottom of Claire's post the blog now adds a link - a Trackback - to Matthew's post talking about "Small Business Tax".

So now in addition to the comments that you might see on a blog post, there can also be a list of other blogs referencing the post, allowing you to visit the other sites and bloggers who are talking about the post.

Now, Permalinks ...

As the name denotes, a Permalink serves as the permanent link of a blog post, so others can link to it for future reference.  For example, let's say that on your website you link back to a post on the WaratahWeb blog, and you do so by simply copying the URL (web address) of my blog page.

However, as time goes by, the post you referenced moves off the front page for the WaratahWeb blog and into the archives. So this means that anyone now clicking on that link on your website, will end up on the blog home page and have to search through the archives to find the post.

Because every post on your blog has its own individual web page, you can click on the Permalink to get the URL of that post's permanent link allowing you to link directly to it.

Hope this helps - happy blogging!


5 Things You Should Know About Copywriting
Saturday, May 09, 2009


As a small business owner, you know that to stay ahead means attracting new customers - often, without a large advertising budget. Hiring a professional copywriter is certainly a cost-effective component to any marketing campaign (Yes, I am biased...); however, there may be times when you prefer to take the bull by the horns and write your own copy.

With this in mind, here are five important points to help reap the best from your - until now - hidden talents:

1. Good copywriting is NOT synonymous with good literature.

Writing that sells usually has little or no regard for what your English teacher taught you. Sentences simply need to make sense when read - they don't need to conform to "THE RULES".

The one exception to this is spelling (see below).

2. Spelling is important.

Nothing will detract more from your written message than spelling errors. This is because the reader's attention is drawn more to the errors than the message you are trying to convey. It also implies a lack of professionalism and poor attention to detail. The solution? Always proofread your work and don't rely on Mr Spellcheck - he often gets it wrong. When in doubt, consult a dictionary.

3. Write for your reader.

Whether an ezine, sales letter or some other form of business communication, you must write what the reader wants to read - not what YOU WANT the reader to read.

Picture this: You're promoting a new health product to consumers. Which is the best approach?

a) Write a sales letter extolling the wonders of "Elixer 107", illuminating in great detail the clinical trials that identified its effectiveness to within the 98th percentile on "molecular pain prisms" and displaying all the graphical data.
or
b) Identify with the reader's daily struggle to live a normal life while crippled with arthritis and illustrate how Elixer 107 can help alleviate that struggle.

4. Don't forget a strong Call to Action

Everything you write has a reason. After all, if it didn't, you wouldn't write it ... right? You wouldn't write a sales letter if you didn't want anyone to respond. You wouldn't write an article without wanting to inspire or impart knowledge and expertise.

Sometimes, however, the Call to Action can get a bit lost and muddled by the time the last sentence is drafted. Whole chapters could be written about the Call to Action but for now, remember these few tips:
  • Know what you want your reader to do before you start writing.
  • Write with the end in mind.
  • Some copywriters find it helpful to write the Call to Action first.
  • Keep it simple and to the point.
5. Headline! Headline! Headline!

Without an attention-grabbing headline, your masterpiece won't receive the kudos you know it deserves.
  • Don't be too cryptic - clever isn't always smart, especially if your reader doesn't know what you mean.
  • Spend a lot of time on it. More time is often spent writing a good headline than the whole piece.
  • Write the headline last. That way you will spend more time on it and have the whole work in context.
Writing effective copy is a valuable skill to have and, for the business owner who finds herself not too time-poor, can even be fun! Of course, these five tips are simply 'tips of the copywriting iceberg'; however, they do give you a solid place from which to begin.

So, start writing, follow the tips and hone your technique. And remember, if you get stuck, there'll always be a friendly copywriter somewhere to give you a hand.

Carol Dorman
Quill Writing Services




Carol Dorman, owner of Quill Writing Services, also publishes Communicate, the monthly newsletter for small business owners who want to raise their profiles and increase their profits by harnessing the power of words. Subscribe today at http://www.quillwritingservices.com.au and receive a free copy of her report: How to Convince your Target Market to Buy from You.

Note from Deb: Stay tuned for Carol's new website -- powered by Bloomkit!